Tried to restore Windows 10 OS to last month when everything worked well but took forever and I had to leave but my wife says screen says it failed. Noticed that some of the things I did made it work temporarily and then sometimes mouse worked but keyboard not at all. Then switched USB from hub to PC itself and 2 USB ports, resinstalled drivers (even though it said everything working well). Ended up replacing with fresh batteries to no avail. I noticed huge lag in keyboard responsiveness and then slight lag with mouse. Have had Logitech M185 mouse and K270 keyboard for years and got a HP preinstalled Windows 10 PC this past Christmas w/o any issues until yesterday.
I'm not sure if it was the update, letting it charge all the way, or the CPU settings but it's working ok for now.Original Title: Wireless logitech keyboard and mouse lags intermittently suddenly
After a few changes in the registry I could see them and once I set the CPU minimum to 50% even on battery the issue went away. Apparently Microsoft doesn't make them visible by default. When I first when into power options the ususal CPU threshold settings were missing. Then I looked at some of the CPU throttling settings. In the end I updated the Surface firmware and let it charge to 100% (after they brought me the charger). I would also install the Microsoft Surface Diagnostic toolkit then run the updates and hardware diagnostics from there. The first thing I would check is the power settings, CPU is likely to be throttled when the power supply is not connected. Connected to the docking station it happily runs 3 screen with multiple Citrix sessions, multiple RDP sessions, 2 browsers (firefox and Edge\chrome), and 2 email clients plus assorted Office suite programs. I am running exactly the same hardware and OS version with no problems.
I tried a wired usb mouse without the cover keyboard attached and still did it. If I use only the touchscreen I don't get any lag or stutters. The only way I can get it to stop is to disconnect the keyboard cover and any external mouse. Checked the internal temp for the cpu and it's running at a cool 33-40cĦ. Watched task manager and resource monitor to see if the cpu, memory, or drive showed any odd spikes. It doesn't matter if I use the trackpad on the cover, a wireless mouse, or usb wired mouse it still happens.Ĥ. The install is so fresh and so clean but just to be sure I have ran a malware scan and found no threats.ģ. Not because of this issue but because it was being given to another person to use.Ģ. It was recently wiped and reset back to factory defaults then upgraded to the latest build. Here are the steps I have taken to troubleshoot this:ġ. The mouse cursor will randomly stop moving for about 2-5 seconds. I am working on a Microsoft Surface Pro with Intel Core i7-6650U running Win.
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